Recently medi Germany was victim of a cyber-attack:

There has not been a breach of information, but it has impacted the operations of the German facility. This situation has not been resolved but we are optimistic of a solution soon. Please visit our website at _ for regular updates and refrain from making inquires to customer service..

How this impacts you as a medi dealer:

  1. medi USA is 100% operational and processing all orders and manufacturing product. 
  2. The cyberattack has not affected systems in the USA. It is safe and secure to communicate and connect with our systems like the b2b portal, website, and other medi USA programs. 
  3. Custom flat-knit products are affected by the temporary pause in manufacturing at medi Germany. If you have orders with medi, a representative will be in contact to review the status. 
  4. All medi ready-to-wear compression, orthopedic, footcare, and wound care products are in stock and ready to ship
  5. All circaid and mediven circular knit customs are in full production with normal processing time.

If you have questions or concerns please email contant@medusa.com